Terms And Conditions
I. Welcome to Mithila Wala!
Welcome to Mithila Wala, your trusted destination for authentic traditional foods, healthy products, cultural essentials, Madhubani paintings, and handcrafted treasures sourced directly from the heart of the Mithila region. By accessing or using our website, you agree to comply with the terms and conditions outlined below. If you have any questions regarding our products or services, please feel free to contact our support team.
II. OUR COMMITMENT TO AUTHENTICITY
At Mithila Wala, we are dedicated to preserving the rich traditions, flavors, and cultural heritage of Mithila. Every product available on our platform is carefully selected from trusted local artisans, farmers, and traditional makers to ensure authenticity, quality, and freshness. Our mission is to bring the genuine taste and timeless craftsmanship of Mithila to customers across India and beyond.
III. OUR PRODUCT RANGE
Mithila Wala proudly offers a wide variety of traditional and healthy products, including authentic Mithila delicacies such as अदौरी (बड़ी), चरोरी, बिरिया, कुम्हरोड़ी, मुरोरी, and दनोरी. We also provide nutritious traditional foods like तिश्योरी, तिलोरी, पटुआ सुखौत, अर्कनच चक्का, and मरूआ आटा. Our premium rice and snack collection includes कतरनी चुरा, मालभोग चावल, ठेकुआ, टिकरी, निमकी, and अनरसा, prepared using traditional recipes and high-quality ingredients.
In addition to food products, we celebrate the rich cultural heritage of Mithila through products such as जनेऊ, पाग, परमसुख धोती, Madhubani Paintings, मूंग दाल, and मटर दाल, allowing customers to experience the art, traditions, and lifestyle of the region.
IV. QUALITY ASSURANCE
We strive to maintain the highest standards of quality by sourcing products directly from local producers and artisans. Every item is carefully inspected and hygienically packed before dispatch. While slight variations may occur in handcrafted products and traditional food items due to their handmade nature, these differences reflect their authenticity and uniqueness.
V. CUSTOMER RESPONSIBILITIES
Customers are requested to provide accurate delivery information and ensure that all details entered during the ordering process are correct. Once an order has been confirmed and dispatched, modifications may not be possible. Customers should review product descriptions carefully before placing an order.
VI. CULTURAL HERITAGE & ARTISAN SUPPORT
Every purchase from Mithila Wala contributes to preserving the cultural heritage of Mithila while supporting local artisans, farmers, and small-scale producers. We believe in promoting sustainable livelihoods and keeping traditional craftsmanship alive for future generations.
VII. CUSTOMER SUPPORT
Your satisfaction is our priority. If you have any questions regarding our products, orders, deliveries, or services, our customer support team is always ready to assist you. We continuously work to improve our services and welcome your valuable feedback and suggestions.
Thank you for choosing Mithila Wala. We are honored to bring the authentic taste, timeless traditions, and rich cultural heritage of Mithila directly to your doorstep.